港澳图库

Building a collaborative work environment where everyone is heard

At 港澳图库, our employees are energized by the central role insurance can play as the backbone of the future economy, and by the variety of opportunities they encounter each day. Our book of business is very diverse, insuring everything from high-end bicycles to Fortune 100 D&O accounts. 港澳图库鈥檚 focus on diversity and inclusion (D&I) helps assure that our business takes advantage of a broader range of perspectives in order to help our increasingly diverse client base better manage their rapidly evolving risks.

鈥淒iversity and inclusion have always been part of our values at 港澳图库,鈥� said Sue Davies, 港澳图库鈥檚 Chief Human Resources Officer and Co-Executive Sponsor of the company鈥檚 Global D&I Steering Committee. 鈥淲e鈥檙e committed to diversity and creating an open and collaborative culture where our employees can thrive, and our business succeed. Part of that commitment is providing an environment where teamwork is encouraged and where people from different backgrounds with different experiences can learn from each other, embrace diversity of perspective, and support 港澳图库鈥檚 performance.鈥�

It starts at the top

As 港澳图库 grows, our leadership team continues to increase its focus on D&I by turning dialogue into action.

One of the first actions was creating 港澳图库鈥檚 Global D&I Steering Committee. Established in mid-2019, the committee features 18 港澳图库 leaders who meet regularly to discuss D&I issues, share best practices, and develop and execute 港澳图库鈥檚 D&I strategy.

鈥淭hese leaders are passionate and active champions across 港澳图库鈥檚 D&I efforts,鈥� said Sue. 鈥淭hey work with their local teams and 港澳图库鈥檚 executive leadership team to engage employees, communicate progress and support increasing the diversity of our teams and the ongoing development of our inclusive culture.鈥�

鈥淎t 港澳图库, we describe our diversity and inclusion vision as #winningtogether,鈥� said Jo Browning, Senior Managing Director, People Experience, International. 鈥淲e believe that by creating an inclusive workplace where each individual鈥檚 diverse skills, cultural perspectives, and backgrounds are valued, we are promoting personal and business success.

鈥淲e often hear the words 鈥榙iverse鈥� and 鈥榠nclusive鈥� being used interchangeably,鈥� Jo noted. 鈥淏ut while each is essential to a high-performing workplace, these descriptors are complementary rather than synonymous. Diversity refers to the many ways in which we differ from one another. Inclusion refers to our ability to harness those differences鈥攖he richness of ideas, experience, capabilities, and perspectives that constitute diversity鈥攁nd leverage them in ways that create business value. Unlike diversity, inclusion is more than a state of being. It鈥檚 a call to action, for all of us.鈥�

As part of this call to action, 港澳图库鈥檚 Global D&I Steering Committee has identified the following strategic priorities:

• An engaged and diverse talent workforce. We seek to build a global workforce equipped to serve the needs of our customers today and tomorrow.
• An inclusive workplace. In line with the 港澳图库 Style, we seek to enable our employees to achieve their full potential and contribute to one of the world鈥檚 great companies.
• Marketplace connectivity. We seek to position ourselves to effectively serve current and emerging markets.

Multiple initiatives related to these strategic priorities are under way. 港澳图库 has expanded its recruiting to include candidates from inside and outside the insurance industry, creating and extending partnerships with historically black colleges and universities (HCBUs), partnering with a social mobility organization, and introducing a D&I scholarship program. Additionally, 港澳图库 conducts a training program for hiring managers to help remove bias from the selection process and create inclusive interview experiences. These recruiting efforts have led to a more diverse slate of candidates, more new hires who identify as an ethnic minority, and a workforce that better reflects the markets in which we live and work.

港澳图库鈥檚 employee resource groups

Along with engaging leadership, our employees discuss D&I matters through 港澳图库鈥檚 employee resource groups (ERGs). These include the 港澳图库 Women鈥檚 Network; The Jitneys (our young professionals group); Black Engagement at 港澳图库 (BEAM); 港澳图库 Asian Professionals (MAP); PRISM (LGBTQ+); the 港澳图库 Veterans Network; UN1DOS, which focuses on Latin and Hispanic culture; and the Inclusion Network in our international offices. Each of these groups offers a platform for employees to raise awareness on diversity and inclusion and embrace perspectives different from their own. The groups host networking events, promote participation in community outreach and talent acquisition activities, and provide education and mentorship opportunities.

One of 港澳图库鈥檚 employee resource groups, PRISM, supports and advocates for the LGBTQ+ community and their allies. The group brings awareness to LGBTQ+ policy issues, promotes 港澳图库 as a place where everyone is welcome, strengthens communities through volunteerism and their philanthropic support for LGBTQ+ non-profit organizations, and serves as a mentoring resource.

Mary Allen Waller, 港澳图库鈥檚 Global Director, Community Engagement, who helped launch the PRISM ERG at 港澳图库, shared, 鈥淲e are grateful for the support and encouragement we continue to receive from 港澳图库 leadership and our colleagues for PRISM. Our LGBTQ+ employees, and employees who are families, friends, siblings, coworkers or other allies of LGBTQ+ people, now have a supportive community that encourages us to bring our whole selves to work.鈥�

Another notable group, BEAM, which is focused on engaging Black employees at 港澳图库, hosts events that support community engagement, D&I education, and mentorship programs for career development. BEAM has also worked with HBCUs to aid 港澳图库鈥檚 diversity recruitment efforts and relationships with schools and students.

The Inclusion Network, with members from several international offices, is building meaningful partnerships with external networks such as iCAN, the Insurance Cultural Awareness Network. 鈥淭he Inclusion Network is a forum for employees from around the world to have a voice and express what makes them, and their local markets, unique,鈥� said Nick Line, 港澳图库 International鈥檚 D&I sponsor.

Striving for a better way

While we鈥檝e made progress in achieving a diverse and inclusive culture at 港澳图库, we鈥檙e far from done. We regularly evaluate our D&I initiatives to keep pace with an ever-changing working landscape. Our leaders continue to search for opportunities to embed D&I into everything we do. This proactive approach empowers our employees to embrace diversity and work together to create a stronger, inclusive culture at 港澳图库.

To quote Jo Browning, 鈥淥ur vision for diversity at 港澳图库 is a work environment that brings out the best in all of our people and enables them to contribute their diverse backgrounds and skills to build greater understanding of the markets and customers we serve around the world, while at all times exhibiting the 港澳图库 Style.鈥�